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API Support & Pricing Tiers

Tester

Free


0.1 RPS (Shared*)

AI Chat Support

Pronunciation API Only


Startup

$100

/month in prepaid API credit

8,000 - 12,500 minutes speaking time + overages.

10 Requests Per Second

Email, Chat and Slack Support

7 Days Free Trial


Most Popular

Scaleup

$500

/month in prepaid API credit

50,000 - 83,333 minutes speaking time + overages.

50 Requests Per Second

Startup + Slack Support

7 Days Free Trial


Enterprise

Custom monthly payment and pricing point


Custom RPS

Scaleup + Phone, WhatsApp, Zalo, WeChat

PII & Unsuitable Speech Redaction


Compare Plans & Features

FEATURE
Tester
Free

Startup
$100 / month

Prepay API Credits

Scaleup
$500 / month

Prepay API Credits

Enterprise
Custom

Prepay and PAYG

Pricing and Billing

Trial Period

N/A

7 days

7 days

Custom

Pricing Models

Free

Per 15sec

Per 15sec

Per 15s or Per User

Unscripted Pricing Point (Per 15s)

N/A

$0.0125

$0.01

Custom

Scripted Pricing Point (Per 15s)

N/A

$0.01

$0.008

Custom

Pronunciation Pricing Point (Per 15s)

Free

$0.008

$0.006

Custom

Credit Rollover

N/A

Contract Required

No

No

No

Yes

Support

API Rate Limit (Requests Per Second)

0.1 (shared)

10

50

Custom

API Documentation

Sample Postman Collections

Support Channels

  • Portal AI Support Chat
  • Tester + Email
  • Startup + Slack
  • Scaleup + WhatsApp/ Zalo/ WeChat/ Direct Phone

Incident Response Window

8/5 AEST

8/5 AEST

8/5 AEST

24/7

Incident Response SLA

12H

12H

8H

1H

Service Response Window

8/5 AEST

8/5 AEST

8/5 AEST

24/7

Service Response SLA

2 - 5 days

2 - 5 days

24H

2H

2 - 5 days

2 - 5 days

24H

2H

*Free plans RPS shared with all users of this product.