Customer FAQs / Resources

• Pronunciation API: 30s.
• Scripted API: 60s.
• Unscripted API: 2 minutes.

Our AI has been trained on native speaker and ESL audio data to ensure it focuses on mistakes and their types over correcting an accent.

Absolutely, we offer a 7 day free API trial to everyone.

No, we are a technology company and do not provide content or lesson plans.

We don't provide a front end for the APIs but we do provide a copy of our demo code. You can download it here.

Sure, you can ping our APIs with any content! Pick and choose what you like your students to be assessed on.

98.5% but check here for historical data to see our uptime.

Our APIs are platform-agnostic and integrate into any platform, web or mobile app.

We currently have a plugin available for Moodle, on top of the regular APIs. See more here.

We don’t offer an offline mode at the moment.

Latency of results is related to the length of the audio submitted and the packet size of the audio sent for processing:

• Pronunciation API: 1-5s.
• Scripted API: 2-6s.
• Unscripted API: 4-20s.

Our pricing is based on 15-second blocks of audio. See here for more detail.

Via the analytics dashboard in the developer portal.

• You can find our full API documentation for the APIs here.
• If you need more help, click on the chat bubble at the bottom right of the Developer Portal - we’ve trained our AI support bot on our documentation.
• You can also contact help@languageconfidence.com or more dedicated support, depending on your Support Tier.

Sure, it’s here: /demo/test-prep.

Shared RPS (requests per second) is for our free pronunciation API product and this means that the max requests per second is shared across all customers using this product.